Shipping, Refund and Contact Information

Last Modified: March 23, 2018 00:00

Shipping Information

The following shipping and delivery options are available to be selected at checkout. If you have questions or need additional information regarding shipping options, please contact the merchant using the information provided on this page.

  country Shipping Type Shipping Option Name Cost Estimated Delivery Time
United Kingdom By Order Weight USPS International - UK $23.50 - $100.00 Additional VAT and other fees may be assessed by Royal Mail, payable on your end
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Canada By Order Weight USPS International - Canada $16.00 - $80.00
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Germany By Order Weight USPS International - Germany $23.50 - $100.00
  • image/svg+xml The United States of America flag, produced by Daniel McRae
United States By Order Weight USPS Priority $0.00 - $15.00 Estimated 2 to 4 Business Days, Depending on Distance From CA
  • image/svg+xml The United States of America flag, produced by Daniel McRae
United States Flat Rate Pick Up at Mount Hamilton, CA $0.00
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Spain By Order Weight USPS International - Spain $23.50 - $100.00
  • image/svg+xml The United States of America flag, produced by Daniel McRae
United States By Order Weight USPS First Class $0.00 - $15.00 Estimated 2 to 10 Business Days, Depending on Distance From CA
  • image/svg+xml The United States of America flag, produced by Daniel McRae
United States Pickup In-store Pickup $0.00 Typically Same Day

Returns and Refunds Policy

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, the item must be in the same condition that you received it. It should be appropriately packed to prevent damage during the return. A purchase receipt is not required to process a return. Shipping charges associated with returns, if applicable will be the responsibility of the Customer. Once your return is received and inspected, any refunds if applicable will be applied as store credit. If you have any questions or need information regarding returns and refunds, please contact the Merchant using the contact information provided on this page.

Contact Information

You can contact the Merchant using the information below.

Lick Observatory Gift Shop

7281 Mount Hamilton Rd
Mount Hamilton, CA 95140
US

Phone: 408-274-5061
Email: giftshop@ucolick.org